Lacks Enterprises, Inc.
  • Grand Rapids, MI, USA
  • Full Time


For over 50 years Lacks Enterprises has been a privately held world leader in the automotive decorative trim business. Bolstered by the continuity of four generations of family leadership, Lacks has grown by capitalizing on extensive research and development efforts and building on forward-thinking ideas to produce new processes and product innovations for today.  We are based in West Michigan and with over 20 facilities and 3000 employees, our team continues to grow!     


In this entry level Supply Chain role, you will be responsible for planning, organizing, and managing customer service activities. You will also coordinate and communicate customer service requirements to production control management to ensure accurate and timely materials management shipments.  Lastly, you will be responsible to achieve customer ratings goals by performing the following duties:


  • Communicates capacity issues to the affected customers, plants, and departments and coordinates the troubleshooting of any issue with the appropriate parties.

  • Manages customer orders analysis and translation.

  • Monitors past due requirements. Communicates urgent needs to production control managers. Creates, monitors, and executes emergency production and transportation plans to meet customer requirements.

  • Maintains good working relationships with customers and supports customer visits.

  • Advises the Distribution Center to ensure shipping activities meet customer shipment requirements and satisfaction

  • Collaborates with/supports the Sales, Accounting, Manufacturing, Transportation, Quality, Estimating groups when needed


  • Bachelor's Degree from a four-year university
  • Excellent oral and written communication skills
  • Customer service skills
  • Strong Organizational skills
  • Ability to multi-task
  • Computer experience, preferably MS Office
  • Some Supply Chain experience preferred

In addition to strong long-term career opportunity, Lacks Enterprises offers a competitive wage structure and an excellent benefit package including medical, dental, vision insurance, 401(k) match, tuition reimbursement and much more.  If you are looking to join a team based culture and thrive in an environment of trust, dedication and loyalty we would love to talk with you! Please visit the Career Page of our website ( and apply today!


Lacks Enterprises, Inc.
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