Lacks Enterprises, Inc.
  • Kentwood, MI, USA
  • Full Time

For over 50 years, Lacks Enterprises has been a world leader in the automotive decorative trim business. With over 20 facilities and 3000 employees in West Michigan our team continues to grow! We are seeking to add an EDI Specialist to our team. In this role you will be responsible for the following:

Summary: As an EDI Specialist you will be responsible for the installation, maintenance, and modification of EDI application programs, related business application programs or other integration processes or programs, including EDI templates. The EDI Specialist will also identify and analyze user requirements and recommend appropriate applications or modifications. This position is responsible for evaluating EDI business processes, monitoring activity to resolve EDI issues, and interacting with both external clients and internal partners.


  • Act as primary contact for setup of new EDI Trading Partner relationships.
  • Work with Customer Service and Application Development teams to establish EDI document standards and to test new document translations, mappings and implementation.
  • Respond to customer requests for changes to existing documents, verify that the requested change will continue to conform to company standards, and coordinate/conduct joint testing of approved changes.
  • Assist Customer Service with daily EDI exception logs as needed and ensure any errors are corrected.
  • Participate in the development and updating of EDI training materials and assist in training.
  • Report programming issues to QAD support portal and follow up to resolution.
  • May include learning Progress programming language and assisting Applications. Developers with QAD related business needs.
  • Other duties as assigned.

Required/Preferred Qualifications:

  • Minimum two years of functional EDI experience.
  • Proven technical proficiency using EDI software.
  • Exposure to programming languages/skill sets (such as SQL, Crystal Report Writer, C#).
  • Report writing and/or programming experience is a plus.
  • Strong communication, customer service and organizational skills are a must.

Lacks Enterprises offers a competitive wage structure and an excellent benefit package including medical, dental, vision insurance, tuition reimbursement and much more. If you are looking to join a team based culture and thrive in an environment of trust, dedication and loyalty we would love to talk with you! Please visit the Career Page of our website ( and apply today!

Lacks Enterprises, Inc.
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